Cookies By Design is a reputable company that specializes in creating customized and delicious cookies for various occasions. The Scottsdale, AZ, location has demonstrated exceptional customer service and attention to detail through several positive experiences.
Customer Service
Clarise O., an Administrative Assistant, had a shipping issue but received helpful, understanding, and polite assistance from the Cookies By Design representative. This interaction resulted in a positive outcome, with the package being delivered beautifully to its destination. Such customer service exemplifies the company’s commitment to ensuring client satisfaction.
Delivery Process
The delivery person contacted the recipient before delivering the cookies to confirm the address details. This proactive approach highlights the company’s focus on providing excellent service throughout the entire process, from ordering to delivery.
Custom Order for Company Logo Cookies
Cookies By Design successfully fulfilled an order of 100 customized cookies featuring a company logo for WSR. The property manager, Lisa, praised the cookies’ appearance, stating they looked “phenomenal” and were well-received by clients. This instance demonstrates the company’s ability to create high-quality, customized products for businesses.
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